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With so many repetative tasks delaying due dates, and diverting us from producing the final product, it can be difficult to take time out to find solutions that will effectively streamline your overall business model. Below you will find some example solutions that we have provided for businesses in an effort to help streamline the amount of work it requires to provide a final product or service for your clients.
Client Relationship Automation
Client management alone can be a duanting task, but it is absolutely required in order to be prompt and professional when providing products and services to your clients. To maintain client or business contact, and stay professional, you might require several contacts with your client at multiple levels to achieve consistent communication.
- Inital client contact. This might be a sales or marketing contact with a potential client.
- Service contact. If you are providing a service there can be multiple meetings between you and your client during the service contract.
- Third party association contact. Sometimes we use third party products and services so that we can relay that into our own product or service.
- Follow up contact. Once your product or service has been provided, you will often want to see return clients.
All of these contact types require the information to be stored for future reference by other associates within your company. This is where Vector Network Solutions can provide you with a solution to keep these contact points accessible. A solution like this would require a database backend to store client contact information and the details of each contact as it occurs as well as information about the person who made the contact with the client. With this information at hand you have the ability to know exactly where you are with any given client by simply reviewing the past contact history.
With all of your contact data in one place and easily accessible, you have the ability to perform post production analysis that can greatly improve the way you do business and the clients you approach.
- Design and execute targeted marketing campaigns.
- Improve client acquisition, up-selling, or addon-selling.
- Improve products and services to better fullfill client needs.
Client Data Collection - Delegate this work to the web!
You have two options when choosing how to collect data from your client in order to provide your product or service. You can eternally pay an employee to collect and manage this data, or you can implement an application that will consistently and accurately collect this data from the client time after time and supply you with the required information to provide your product or service.
In many cases this data collection must be secure and in-accessible to anyone outside your company. By using "Secure Forms" developed by Vector Ne twork Solutions you can now forward your clients to the web to get the data that you need. The data subimtted by the client can be e-mailed or stored in a database for future reference. Once the data is submitted you'll spend less time with the client, and more time delivering your product or service.
- Web based data collection directly from your website.
- Secure transmission of data from client to your business.
- Easily access this data for future analysis or client interaction.
Payment Forms and Financial Activity Management
Accept payments for your products and services in multiple forms directly from your website and much more.
- Accept credit cards
- Accept checks
- Cancel transactions
- Refund transactions
- Subscription and Recurring Billing transactions
- View transaction history
 With secure payment forms from Vector Network Solutions you can effectively collect and manage your payments and billing. By adding this feature to your business your clients are able to securely make payments and in turn gives you the ability to manage your transaction history in a way that is quick and efficient.
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